Privacy notice
Draft for Jayank to approve. The confirmation notes below must be completed before publication.
This is a soft launch for invited users.
Who we are
bAInk is a service by CalC8. [to confirm: registered company name and number]
Our information officer
[to confirm: name, email]
What we collect
We collect your account details and organisation details. We collect the bank and accounting data you connect, including transactions, balances and invoices. We also collect payment instructions, audit logs and security logs.
Why we collect it
We use this information to provide the service you asked for. This includes connecting your systems, showing your financial activity, applying your payment approval rules and keeping the service secure.
Where it is kept
bAInk is hosted in South Africa by HostAfrica.
[to confirm: backup, AI provider and email relay locations and cross-border safeguards]
Who we share it with
We share information with the banks and ERP or financial systems you connect. When you use AI, we share only what a question needs with the AI provider you choose. An email relay handles the emails we send you.
How long we keep it
We keep information for [to confirm: retention period], then delete it. The approved period must cover records we must keep by law and the expiry of backup copies.
How we protect it
We encrypt stored credentials. We use email masking and access logging to help protect personal information.
Your rights under POPIA
You can ask to access your personal information, correct it or delete it. You can also object to its use. These rights are subject to the conditions in South Africa’s Protection of Personal Information Act (POPIA).
Contact us to make a request. We will verify your identity before releasing or changing information.
You can complain to the Information Regulator at inforegulator.org.za.
Contact
[to confirm: privacy contact email and postal address]